What kind of infection are you dealing with

ProLock ransomware malware is classified as a very harmful infection because it will attempt to lock your files. Ransomware is the general name used to refer to this type of malicious software. If you recall having opened a spam email attachment, clicking on an advert when visiting suspicious pages or downloading from sources that are not exactly reliable, that is how you might have authorized the infection to get in. It will be examined this further in the following section. Handling a file-encrypting malware infection could have serious consequences, therefore it is essential that you are informed about how it may get access to your computer. If that’s not an infection you have heard of before, seeing that your files have been locked might be especially surprising. When the process is finished, you will notice a ransom note, which will explain that a payment is needed to get a decryptor. Do keep in mind who you are dealing with, as crooks will unlikely feel any accountability to help you. You’re more likely to be ignored after payment than have your data recovered. This, in addition to that money supporting an industry that does millions of dollars in damages, is why paying the ransom is not the recommended option. You ought to also consider that a malicious software researcher was able to crack the ransomware, which means they might have released a a free decryption tool. Research that before paying even crosses your mind. For those with backup available, simply terminate ProLock ransomware and then access the backup to restore files.

ProLock_virus3.png

Download Removal Toolto remove ProLock ransomware

* WiperSoft scanner, available at this website, only works as a tool for virus detection. More data on WiperSoft. To have WiperSoft in its full capacity, to use removal functionality, it is necessary to acquire its full version. In case you want to uninstall WiperSoft, click here.

How to avoid a ransomware infection

In this section, we will try to identify how your computer could have acquired the infection in the first place. It generally uses somewhat simple ways for contamination but a more sophisticated method isn’t impossible. Spam email and malicious downloads are the popular methods among low-level ransomware authors/spreaders as they don’t require a lot of skill. Spam email attachments are possibly one of the most frequent ways. The malware infected file was attached to an email that was made to seem convincing, and sent to all potential victims, whose email addresses they obtained from other hackers. If you do do know about these spam campaigns, the email won’t fool you, but if you have never run into one before, it might not be evident as to what’s going on. If you pay enough attention, you might notice certain signs that make it obvious, such as the sender having a nonsense email address, or countless mistakes in the text. What you may also notice is the sender claiming to be from a known company because that would cause users to lower their guard. It’s suggested that even if the sender is known, you should still always check the sender’s address to make sure it matches. Your name not used in the greeting may also hint at what you’re dealing with. If you get an email from a company/organization you had business with before, they’ll know your name, thus greetings like Member/User won’t be used. As an example, if eBay sends you an email, the name you have given them will be automatically inserted if you are their customer.

In a nutshell, before you hurry to open files added to emails, guarantee that the sender is who they say they are and you won’t lose your files by opening the file attached. Be cautious and not click on advertisements when visiting websites with a questionable reputation. Don’t be surprised if by pressing on an advertisement you end up launching malware download. No matter what the advert is advertising, engaging with it may be dangerous, so ignore it. Download sources that are not regulated might easily be hosting ransomware, which is why you should stop using them. If you are a devoted torrent user, the least you might do is to read people’s comments before you download it. Vulnerabilities in programs may also be used for malware to get in. You need to keep your programs up-to-date because of that. All you need to do is install the fixes that software vendors release.

How does file-encrypting malware act

When the infected file is opened, the threat will begin scanning for specific files on your computer. It will target documents, photos, videos, etc, all files that could hold some importance to you. Once the files are identified, they will be locked with a powerful encryption algorithm. All affected ones will have a file attachment and this will help you find out which files have been encrypted. A ransom note should then make itself known, which will ask that you buy a decryption utility. Ransomware demand different sums, you could be asked to pay $100 or a even up to $1000. We have already explained why we consider paying to not be the best option, but in the end, this is your choice. You ought to also research other ways you could restore your files. A free decryptor may have been developed so look into that in case malware analyzers were able to crack the ransomware. You may also just not remember backing up your files, at least some of them. Your device makes copies of your files, which are known as Shadow copies, and if the ransomware didn’t remove them, you may restore them through Shadow Explorer. If you don’t want this situation to reoccur, we really suggest you invest money into a backup option to keep your files safe. In case you do have backup, first terminate ProLock ransomware and then recover files.

How to terminate ProLock ransomware

Take into consideration that attempting to get rid of the threat yourself isn’t something we suggest. If you end up making a mistake, your device could be severely harmed. It would be wiser to use a malicious software removal software because everything would be done for you. You shouldn’t come across trouble since those tools are developed to erase ProLock ransomware and similar threats. Keep in mind, however, that the tool is not capable of recovering your files, so they’ll stay the same after the infection is eliminated. Instead, other ways to restore files will have to be researched.


Learn how to remove ProLock ransomware from your computer

Step 1. Delete ProLock ransomware via Safe Mode with Networking

a) Windows 7/Windows Vista/Windows XP

  1. Start → Shutdown → Restart. win7-restart Remove ProLock ransomware
  2. When it is restarting, start pressing F8 until Advanced Boot Options appear.
  3. Go down to Safe Mode with Networking. win7-safe-mode Remove ProLock ransomware
  4. Once your computer loads, open your browser and download anti-malware software.
  5. Use it to delete ProLock ransomware.

b) Windows 8/Windows 10

  1. Click the power button from the Start menu, hold the key Shift and press Restart. win10-restart Remove ProLock ransomware
  2. Access Troubleshoot, select Advanced options and press Startup settings. win-10-startup Remove ProLock ransomware
  3. Go down to Enable Safe Mode and press Restart. win10-safe-mode Remove ProLock ransomware
  4. Once your browser loads, open your browser and download anti-malware software.
  5. Use it to delete ProLock ransomware.

Step 2. Delete ProLock ransomware via System Restore

a) Windows 7/Windows Vista/Windows XP

  1. Start → Shutdown → Restart win7-restart Remove ProLock ransomware.
  2. When it is restarting, start pressing F8 until Advanced Boot Options appear.
  3. Go down to Safe Mode with Command Prompt. win7-safe-mode Remove ProLock ransomware
  4. In Command Prompt, enter cd restore and press Enter.
  5. Then type in rstrui.exe and press Enter. win7-command-prompt Remove ProLock ransomware
  6. In the System Restore window that appears, click Next, select restore point, and press Next again.
  7. Press Yes.

b) Windows 8/Windows 10

  1. Click the power button from the Start menu, hold the key Shift and press Restart. win10-restart Remove ProLock ransomware
  2. Access Troubleshoot, select Advanced options and press Command Prompt. win-10-startup Remove ProLock ransomware
  3. In Command Prompt, enter cd restore and press Enter.
  4. Then type in rstrui.exe and press Enter. win10-command-prompt Remove ProLock ransomware
  5. In the System Restore window that appears, click Next, select restore point, and press Next again.
  6. Press Yes.

Step 3. Recover your data

If ransomware has encrypted your files, it may be possible to recover them using one of the below mentioned methods. However, they will not always work, and the best way to ensure you do not lose your files is to have backup.

a) Method 1. Recover files via Data Recovery Pro

  1. Download Data Recovery Pro.
  2. Once it's installed, launch it and start a scan. data-recovery-pro Remove ProLock ransomware
  3. If the program is able to recover the files, you should be able to get them back. data-recovery-pro-scan Remove ProLock ransomware

b) Method 2. Recover files via Windows Previous Versions

If System Restore was enabled before you lost access to your files, you should be able to recover them via Windows Previous Versions.
  1. Find and right-click on the file you want to recover.
  2. Press Properties and then Previous Versions. win-previous-version Remove ProLock ransomware
  3. Select the version and press Restore.

c) Method 3. Recover files via Shadow Explorer

If the ransomware did not delete Shadow Copies of your files, you should be able to recover them via Shadow Explorer.
  1. Download Shadow Explorer from shadowexplorer.com.
  2. After you install it, open it.
  3. Select the disk with the encrypted files, choose a date.
  4. If folders that you want to recover appear, press Export. shadowexplorer Remove ProLock ransomware