About this infection

2k19cry File-locker file encrypting malware will lock your files and you’ll be unable to open them. Ransomware is the general name used to call this type of malicious software. It is possible that you recently opened an infected attachment or downloaded from malicious sources, and that is how the threat entered. If you are looking for methods on how the threat might be avoided, carry on reading this report. A file-encrypting malware infection may bring about very serious outcomes, so it is essential to know its spread ways. If you aren’t familiar with ransomware, it may be quite surprising to find out that your files have been locked. A ransom note should make an appearance soon after the files are encrypted, and it will demand that you buy the decryptor. Don’t forget who you’re dealing with if you consider paying the ransom, because we doubt cyber crooks will bother to send you a decryption program. It is much more likely that you will not get assistance from them. This, in addition to that money going towards other malware projects, is why specialists in malware generally do not recommend paying the ransom. We recommend looking into free decryption program available, maybe a malware specialist was able to crack the ransomware and make a decryptor. Look into that before you make any hurried decisions. In case you had backed up your data before, after you delete 2k19cry File-locker, you may access them there.

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Ransomware distribution ways

This section will talk about how the file-encrypting malware could have slithered into your device and what can be done to halt this from occurring in the future. It isn’t abnormal for ransomware to use more complex distribution methods, although it uses basic ones more commonly. Ransomware creators/distributors with little knowledge/experience tend to use methods that don’t need much ability, like sending spam or hosting the infection on download platforms. You very likely got infected by opening an email attachment that was infected with ransomware. The file contaminated with ransomware is attached to a somewhat authentic email, and sent to potential victims, whose email addresses cyber criminals possibly obtained from other crooks. Despite the fact that those emails will be quite obvious to those who’ve dealt with them before, less experienced users might not know what they are dealing with. Certain signs can make it rather evident, such as the sender having a nonsense email address, or countless mistakes in the text. Frequently, names of famous companies are used in the emails because users are more likely to drop their guard when they encounter a sender they’re familiar with. Therefore, even if you do know the sender, always check the email address. If your name is not mentioned in the email, for example, in the greeting, that itself is pretty suspicious. Your name, instead of a common greeting, would definitely be used if you know the sender, whether a company or a single person. To be more clear, if you’re a user of eBay, the name you have provided them will be automatically put into any email you are sent.

If you didn’t read the whole section, just take into account that checking the sender’s identity before you open the added file is essential. And when you visit suspicious web pages, be cautious to not interact with adverts. Don’t be surprised if by clicking on one you end up allowing malware to download. The adverts you see on those web pages are certainly not trustworthy, they’ll only bring trouble. Your device could also become contaminated if you download from sources that aren’t reliable, like Torrents. If you are an avid torrent user, at least make sure to read the comments made by other users before downloading one. In other cases, ransomware could also get in via vulnerabilities found in programs. Which is why it’s so crucial that you keep your software up-to-date. Whenever an update is released, install it.

How does ransomware act

As soon as you open the infected file, the will scan your device for certain file types and when it locates them, they will be locked. All files that may be valuable to you, like photos and documents will become the targets. When it has located the files, it uses a strong encryption algorithm for their encryption. All affected ones will have a file attachment and this will help with identifying encrypted files. A ransom message ought to also appear, in which hackers will demand that you acquire their decryption tool. The asked sum is different, depending on the ransomware, but the crooks usually request between $50 and $1000, to be paid in cryptocurrency. While we have stated that complying with the requests isn’t the best choice, it’s your decision to make. You should also research other file recovery options. Malicious software specialists are occasionally able to crack ransomware, therefore you might find a free decryptor. You need to also try to remember if maybe you did backup your data, and you simply have little recollection of it. You could also try to recover files through Shadow Explorer, the ransomware might have not deleted the Shadow copies of your files. If you do not wish this situation to reoccur, ensure you do regular backups. However, if you did make backup prior to the infection taking place, file recover ought to be performed after you erase 2k19cry File-locker.

2k19cry File-locker removal

It ought to be mentioned that we don’t recommend you try to manually take care of everything. Your device could be permanently harmed if an error is made. Instead, get a malware removal utility and have it take care of everything. Because those utilities are developed to terminate 2k19cry File-locker and other infections, you should not encounter any trouble. Since this utility won’t help you decrypt the files, do not expect to find your files recovered after the threat is gone. This means you will need to find out how to recover data yourself.


Learn how to remove 2k19cry File-locker from your computer

Step 1. Delete 2k19cry File-locker via Safe Mode with Networking

a) Windows 7/Windows Vista/Windows XP

  1. Start → Shutdown → Restart. win7-restart Remove 2k19cry File-locker
  2. When it is restarting, start pressing F8 until Advanced Boot Options appear.
  3. Go down to Safe Mode with Networking. win7-safe-mode Remove 2k19cry File-locker
  4. Once your computer loads, open your browser and download anti-malware software.
  5. Use it to delete 2k19cry File-locker.

b) Windows 8/Windows 10

  1. Click the power button from the Start menu, hold the key Shift and press Restart. win10-restart Remove 2k19cry File-locker
  2. Access Troubleshoot, select Advanced options and press Startup settings. win-10-startup Remove 2k19cry File-locker
  3. Go down to Enable Safe Mode and press Restart. win10-safe-mode Remove 2k19cry File-locker
  4. Once your browser loads, open your browser and download anti-malware software.
  5. Use it to delete 2k19cry File-locker.

Step 2. Delete 2k19cry File-locker via System Restore

a) Windows 7/Windows Vista/Windows XP

  1. Start → Shutdown → Restart win7-restart Remove 2k19cry File-locker.
  2. When it is restarting, start pressing F8 until Advanced Boot Options appear.
  3. Go down to Safe Mode with Command Prompt. win7-safe-mode Remove 2k19cry File-locker
  4. In Command Prompt, enter cd restore and press Enter.
  5. Then type in rstrui.exe and press Enter. win7-command-prompt Remove 2k19cry File-locker
  6. In the System Restore window that appears, click Next, select restore point, and press Next again.
  7. Press Yes.

b) Windows 8/Windows 10

  1. Click the power button from the Start menu, hold the key Shift and press Restart. win10-restart Remove 2k19cry File-locker
  2. Access Troubleshoot, select Advanced options and press Command Prompt. win-10-startup Remove 2k19cry File-locker
  3. In Command Prompt, enter cd restore and press Enter.
  4. Then type in rstrui.exe and press Enter. win10-command-prompt Remove 2k19cry File-locker
  5. In the System Restore window that appears, click Next, select restore point, and press Next again.
  6. Press Yes.

Step 3. Recover your data

If ransomware has encrypted your files, it may be possible to recover them using one of the below mentioned methods. However, they will not always work, and the best way to ensure you do not lose your files is to have backup.

a) Method 1. Recover files via Data Recovery Pro

  1. Download Data Recovery Pro.
  2. Once it's installed, launch it and start a scan. data-recovery-pro Remove 2k19cry File-locker
  3. If the program is able to recover the files, you should be able to get them back. data-recovery-pro-scan Remove 2k19cry File-locker

b) Method 2. Recover files via Windows Previous Versions

If System Restore was enabled before you lost access to your files, you should be able to recover them via Windows Previous Versions.
  1. Find and right-click on the file you want to recover.
  2. Press Properties and then Previous Versions. win-previous-version Remove 2k19cry File-locker
  3. Select the version and press Restore.

c) Method 3. Recover files via Shadow Explorer

If the ransomware did not delete Shadow Copies of your files, you should be able to recover them via Shadow Explorer.
  1. Download Shadow Explorer from shadowexplorer.com.
  2. After you install it, open it.
  3. Select the disk with the encrypted files, choose a date.
  4. If folders that you want to recover appear, press Export. shadowexplorer Remove 2k19cry File-locker