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About this threat

“Dear Facebook User, Congratulations!” scam is a bogus alert claiming that your device has been infected with malevolent program or encountered a serious problem. These scam warnings will try to convince you to call Tech support so that scammers could sell you ineffective programs or get access to your OS remotely. If these alerts are caused by an adware, they will be incredibly intrusive, pop up over and over again, no matter how many times you close them. If you carelessly install free software, it isn’t shocking that an adware is installed. You just need to not fall for these scams, the warnings are not dangerous themselves. If you did call them, you would have to deal with skilled scammers who would request permission to remotely connect to your machine, do some unneeded tampering, and then charge money, basically for nothing. Keep in mind that you should not allow some suspicious technicians to remotely access your OS, particularly if you get their number through some ad that just popped up suddenly in your browser. You can be calm that this threat the advertisement is warning you about it’s not real, and that your operating system is safe. When you uninstall “Dear Facebook User, Congratulations!” scam, the ads should disappear, and you will be able to go back to normal browsing.

“Dear_Facebook_User_Congratulations”-6.jpg
Download Removal Toolto remove “Dear Facebook User, Congratulations!” scam

* WiperSoft scanner, available at this website, only works as a tool for virus detection. More data on WiperSoft. To have WiperSoft in its full capacity, to use removal functionality, it is necessary to acquire its full version. In case you want to uninstall WiperSoft, click here.

Why are the pop-ups appearing

You likely recently installed a free application, and via it you got the advertising-supported application. If the application has something added to it, you need to uncheck it, and Default mode won’t permit you to do that. Instead of Default, pick Advanced (Custom) mode. You’ll see the extra offers in Advanced, so just unmark the boxes. And while those items might not necessarily bring about harm, if you weren’t properly informed about their installation, they shouldn’t be allowed to install. If you want to avoid having to eliminate “Dear Facebook User, Congratulations!” scam and similar constantly, pay attention to what you install onto your OS, and how you do it.

These types of fake advertisements plan to trick users into thinking that their computer has encountered some type of issue. It may be warning you about a virus, system error, licensing issues, etc, con artists will use all kinds of situations. It’s also common for the alert to warn you about data loss or leaks as this intimidates users into reacting. According to the pop-up, so as to resolve the mentioned issues and prevent data loss, you need to dial their tech-support, who are actually scammers. One thing to remember is that no legitimate software or security company will ever ask users to call them. So if you get an advertisement from Apple, Microsoft, or some other technology company, and are required to call them, you’re being scammed. The scammers will use technical terms so as to appear as if they are real, will explain that they could fix the non-existent problem, and charge a couple of hundred dollars. While more computer knowledgeable users will right away understand it’s a scam, less computer savvy people might believe them, which is why those scams still exist. And it isn’t hard to see how some less computer knowledgeable people may believe the allegations, because even if they ignore the first pop-up, after they start appearing frequently, they might believe that it has some truth to it. However, if you just use a trustworthy search engine to investigate it, everything would become clear instantly. We can promise that the first results will be of users complaining about con artists. So you can just safely ignore the alerts while you get rid of what’s causing them. If the pop-ups are appearing frequently, you will have to find and delete “Dear Facebook User, Congratulations!” scam advertising-supported application.

“Dear Facebook User, Congratulations!” scam termination

You should be able to take care of “Dear Facebook User, Congratulations!” scam termination quite fast. There are two methods to remove “Dear Facebook User, Congratulations!” scam, by hand or automatically. The by hand method may be more time-consuming but we have placed guidelines to aid you below. If you would like to use spyware removal software, get the program and have it eliminate “Dear Facebook User, Congratulations!” scam for you. You should no longer run into the warnings if the infection was erased entirely.

Learn how to remove “Dear Facebook User, Congratulations!” scam from your computer

Step 1. Uninstall “Dear Facebook User, Congratulations!” scam

a) Windows 7/XP

  1. Start → Control Panel → Programs and Features. win7-start How to remove “Dear Facebook User, Congratulations!” scam
  2. Uninstall all suspicious programs win7-uninstall-program How to remove “Dear Facebook User, Congratulations!” scam

b) Windows 8/8.1

  1. Right-click on the start icon, located at the lower left corner. win8-start How to remove “Dear Facebook User, Congratulations!” scam
  2. Click Control Panel and then Programs and Features. win8-control-panel How to remove “Dear Facebook User, Congratulations!” scam
  3. Uninstall all suspicious programs. win8-remove-program How to remove “Dear Facebook User, Congratulations!” scam
 

c) Windows 10

  1. Search 'Control Panel'. The search option can be found in the Start menu, next to the Shutdown button.
  2. Select Control Panel in the results. win10-start How to remove “Dear Facebook User, Congratulations!” scam
  3. Pick Programs and Features. win10-control-panel How to remove “Dear Facebook User, Congratulations!” scam
  4. Uninstall all suspicious programs. win10-remove-program How to remove “Dear Facebook User, Congratulations!” scam
 

d) Mac OS X

  1. Open Finder and click Applications (left side of the window)
  2. Find the programs you want gone, right-click on them.
  3. Pick Move to Trash.mac-os-app-remove How to remove “Dear Facebook User, Congratulations!” scam
  4. Empty the Trash by right-clicking the icon on your dock, and selecting Empty Trash.

Step 2. Remove “Dear Facebook User, Congratulations!” scam from Internet Explorer

  1. Open Internet Explorer and access Tools (the gear icon). IE-gear How to remove “Dear Facebook User, Congratulations!” scam
  2. Manage Add-ons → Toolbars and Extensions. IE-add-ons How to remove “Dear Facebook User, Congratulations!” scam
  3. Select on all questionable extensions from the list and press Disable.

a) Change Internet Explorer Homepage

  1. Open Internet Explorer and access Tools (the gear icon).
  2. Choose Internet Options. ie-settings How to remove “Dear Facebook User, Congratulations!” scam
  3. Delete the displayed URL and type in your preferred one. IE-settings2 How to remove “Dear Facebook User, Congratulations!” scam
  4. Press Apply.

b) Reset Internet Explorer

  1. Open Internet Explorer and access Tools (the gear icon). ie-settings How to remove “Dear Facebook User, Congratulations!” scam
  2. Choose Internet Options, and then the Advanced tab. ie-settings-advanced How to remove “Dear Facebook User, Congratulations!” scam
  3. Click Reset and check Delete personal settings in the new window. IE-reset How to remove “Dear Facebook User, Congratulations!” scam
  4. Click Reset again.

Step 3. Delete “Dear Facebook User, Congratulations!” scam from Microsoft Edge

a) Reset Microsoft Edge (Method 1)

  1. Launch Microsoft Edge.
  2. Press the three dots located on the top right, and press Settings. edge-settings How to remove “Dear Facebook User, Congratulations!” scam
  3. Press Choose what to clear, and check all the boxes. Press Clear. edge-clear-data How to remove “Dear Facebook User, Congratulations!” scam
  4. Ctrl + Alt + Delete together → Task Manager.
  5. In the Processes tab, find Microsoft Edge process and right-click on it. task-manager How to remove “Dear Facebook User, Congratulations!” scam
  6. Choose Go to details. If that is not an option, choose More details.
  7. Right mouse click on all Microsoft Edge processes, and choose End Task.

b) (Method 2)

Before you proceed, make copies of your data.
  1. Find C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Delete all the folders you see. edge-folder How to remove “Dear Facebook User, Congratulations!” scam
  3. Press Start, find the search option and type in Windows PowerShell.
  4. When it comes up in the results, right-click on it, choose Run as administrator. edge-powershell How to remove “Dear Facebook User, Congratulations!” scam
  5. In the Administrator: Windows PowerShell window that appears, type inGet-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose} under PS C:\WINDOWS\system32>. edge-powershell-script How to remove “Dear Facebook User, Congratulations!” scam
  6. Press Enter.

Step 4. Remove “Dear Facebook User, Congratulations!” scam from Google Chrome

  1. Launch Google Chrome and access the menu (top right corner).
  2. More tools → Extensions. chrome-menu-extensions How to remove “Dear Facebook User, Congratulations!” scam
  3. Press the trash icon of all unwanted extensions. (You can also disable them if you are unsure about which should be removed). chrome-extensions-delete How to remove “Dear Facebook User, Congratulations!” scam

a) Change Google Chrome homepage

  1. Launch Google Chrome and access the menu (top right corner) chrome-menu How to remove “Dear Facebook User, Congratulations!” scam
  2. Settings → On startup.
  3. Press on Manage startup pages, and choose Open a specific page or set of pages. chrome-startup-page How to remove “Dear Facebook User, Congratulations!” scam
  4. Click Add a new page and enter your preferred homepage.
  5. Click Add.
  6. Go back to Settings, and choose Search engine. chrome-search-engines How to remove “Dear Facebook User, Congratulations!” scam
  7. Click Manage search engines.
  8. Click the three dots next to the default search engine, and press Edit.
  9. Delete the malicious search engine, and type in your preferred one.
  10. Click Save.

b) Reset Google Chrome

  1. Launch Google Chrome and access the menu (top right corner). chrome-menu How to remove “Dear Facebook User, Congratulations!” scam
  2. Press Settings and scroll down to the bottom.
  3. Press Advanced, and scroll down to the very end where you will see a Reset option. chrome-settings How to remove “Dear Facebook User, Congratulations!” scam
  4. Press on Reset, and press Reset again in the window that appears. chrome-reset How to remove “Dear Facebook User, Congratulations!” scam

Step 5. Remove “Dear Facebook User, Congratulations!” scam from Mozilla Firefox

  1. Launch Mozilla Firefox and access the Menu (top right corner). mozilla-menu How to remove “Dear Facebook User, Congratulations!” scam
  2. Add-ons → Extensions. mozilla-extensions How to remove “Dear Facebook User, Congratulations!” scam
  3. Press Remove for all extensions you want gone. (You can also disable them until you decide whether you want to permanently delete them).

a) Change Mozilla Firefox homepage

  1. Launch Mozilla Firefox and access the Menu (top right corner). mozilla-menu How to remove “Dear Facebook User, Congratulations!” scam
  2. Press Options.
  3. In the General tab, delete the unwanted link in the home page field, and type in your preferred one. mozilla-options How to remove “Dear Facebook User, Congratulations!” scam

b) Reset Mozilla Firefox

  1. Launch Mozilla Firefox and access the Menu (top right corner).
  2. Open the Help menu (question mark at the bottom). mozilla-troubleshooting How to remove “Dear Facebook User, Congratulations!” scam
  3. Troubleshooting Information → Refresh Firefox.
  4. In the confirmation that appears, press Refresh Firefox again. mozilla-reset How to remove “Dear Facebook User, Congratulations!” scam

Step 6. Remove “Dear Facebook User, Congratulations!” scam from Safari (Mac)

  1. Launch Safari and press Safari at the top of your screen. safari-menu How to remove “Dear Facebook User, Congratulations!” scam
  2. Select Preferences, and choose the Extensions tab. safari-extensions How to remove “Dear Facebook User, Congratulations!” scam
  3. Delete all strange extensions. (You can also disable them until you decide whether you want to permanently delete them).

a) Change Safari homepage

  1. Safari → Preferences → General. safari-menu How to remove “Dear Facebook User, Congratulations!” scam
  2. Delete the unwanted homepage, and put in the one you prefer.

b) Reset Safari

  1. Launch Safari.
  2. Safari → Clear History. safari-history How to remove “Dear Facebook User, Congratulations!” scam
  3. Select the time frame from which you want the history to be erased, and select Clear History. safari-clear-history How to remove “Dear Facebook User, Congratulations!” scam
  4. Safari → Preferences. safari-menu How to remove “Dear Facebook User, Congratulations!” scam
  5. Advanced tab → Check the Show Develop menu box. safari-advanced How to remove “Dear Facebook User, Congratulations!” scam
  6. Develop → Empty Caches. safari-develop-menu How to remove “Dear Facebook User, Congratulations!” scam
If that did not solve the problem you are having, it is advised that you obtain anti-spyware software and allow it to perform a scan on your computer.

Step 7. Scan your computer with anti-malware software for “Dear Facebook User, Congratulations!” scam removal.

  1. Click the button below to download WiperSoft Antimalware: Download Removal Toolto remove “Dear Facebook User, Congratulations!” scam

    * WiperSoft scanner, available at this website, only works as a tool for virus detection. More data on WiperSoft. To have WiperSoft in its full capacity, to use removal functionality, it is necessary to acquire its full version. In case you want to uninstall WiperSoft, click here.

  2. Run WiperSoft installer to install the software: wipersoft-install How to remove “Dear Facebook User, Congratulations!” scam
  3. Click SCAN NOW! to detect all the risks and computer infections: Wipersoft-scan How to remove “Dear Facebook User, Congratulations!” scam
  4. Click REMOVE THREATS to remove “Dear Facebook User, Congratulations!” scam and all the virus and malware from your computer: wipersoft-results How to remove “Dear Facebook User, Congratulations!” scam

Download Removal Toolto remove “Dear Facebook User, Congratulations!” scam

* WiperSoft scanner, available at this website, only works as a tool for virus detection. More data on WiperSoft. To have WiperSoft in its full capacity, to use removal functionality, it is necessary to acquire its full version. In case you want to uninstall WiperSoft, click here.