About this threat

“Support.microsoft.com is requesting your username and password” Scam is a false alert falsely warning that your OS has been infected with malicious program or ran into a serious issue. These fake alerts commonly want to deceive users into dialing alleged tech-support who would first ask for remote access to your computer, and then install overpriced, possibly useless software. Ad-supported applications will make very intrusive ads so expect the warnings to regularly interfere with your browsing. An adware generally installs during the freeware installation. You just need to not fall for these scams, the ads are harmless themselves. The reason calling them is not a good idea is because they would try to fool you out of a lot of money, or they would set up some kind of malware. You should never call the numbers in these dubious adverts, and you should think twice before you allow some weird tech-support to get remote access to your device. And if you are still worried about the warning you are getting, it’s not real, and your OS is safe. And if you just erase “Support.microsoft.com is requesting your username and password” Scam the advertising-supported application, the alerts should no longer appear.

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Download Removal Toolto remove “Support.microsoft.com is requesting your username and password” Scam

* WiperSoft scanner, available at this website, only works as a tool for virus detection. More data on WiperSoft. To have WiperSoft in its full capacity, to use removal functionality, it is necessary to acquire its full version. In case you want to uninstall WiperSoft, click here.

How does it behave

Since adware installation seldom occurs knowingly, it is usually spread through freeware. These kinds of threats commonly come together with free applications as additional items, and while they are not compulsory, many people end up installing them since they don’t see them. We advise opting for Advanced (Custom) mode since otherwise, you will not be able to uncheck the offers. Advanced will make the items visible, and you just need to unmark them. And while those items might not necessarily bring about harm, if you were not properly informed about their installation, they shouldn’t be permitted to install. It is important that you pay attention when installing software because otherwise, you will end up having to remove “Support.microsoft.com is requesting your username and password” Scam or similar constantly.

The fake warnings want to fool people into thinking that their operating system has came across some type of problem. It could be alerting you about a virus, system error, licensing issues, etc, scammers will use all kinds of situations. The alert will also declare that your personal information is currently being accessed by some malevolent users because these types of tactics are effective with less experienced people. In order to stop those data loss scenarios, the user is asked to call con artists who are posing as tech-support. When dealing with these kinds of adverts, it’s essential to remember that real software or security companies will not ask you to contact them using some random phone number. So if allegedly Microsoft or Apple is asking you to call them via some warnings, know that it is a scam. These scammers would try to convince you that there is something seriously wrong with your device, and that they’re the only ones who can resolve the issue, which of course, would cost you a lot. Tech-support scams aren’t a risk to everyday computer users because they aren’t very convincing but less computer knowledgeable people might fall for them because they are not familiar with false tech-support. It’s not difficult to imagine why some users may fall for these scams because if they’re constantly popping up, they might look more real. If you do not believe us when we state real companies would never warn you about a malevolent software through browser, you could always investigate the provided number. We are entirely sure that the first results will be of people talking about being tricked out of hundreds of dollars. So do not be afraid of closing the alert and entirely overlooking it while you get rid of what is causing them. If ad-supported program  is responsible for them, you will have to locate and eliminate “Support.microsoft.com is requesting your username and password” Scam adware to make them go away.

“Support.microsoft.com is requesting your username and password” Scam elimination

Taking care of “Support.microsoft.com is requesting your username and password” Scam removal should not be hard, so it is doubtful you will have trouble. You could choose to either terminate “Support.microsoft.com is requesting your username and password” Scam manually or automatically. Picking the manual method means you will need to find the infection yourself but below this report you will see instructions to aid you. Using anti-spyware tool to erase “Support.microsoft.com is requesting your username and password” Scam might take much less time so you ought to consider downloading it. The warnings should stop popping up if you deleted the infection completely.

Learn how to remove “Support.microsoft.com is requesting your username and password” Scam from your computer

Step 1. Uninstall “Support.microsoft.com is requesting your username and password” Scam

a) Windows 7/XP

  1. Start → Control Panel → Programs and Features. win7-start How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  2. Uninstall all suspicious programs win7-uninstall-program How to get rid of “Support.microsoft.com is requesting your username and password” Scam

b) Windows 8/8.1

  1. Right-click on the start icon, located at the lower left corner. win8-start How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  2. Click Control Panel and then Programs and Features. win8-control-panel How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Uninstall all suspicious programs. win8-remove-program How to get rid of “Support.microsoft.com is requesting your username and password” Scam
 

c) Windows 10

  1. Search 'Control Panel'. The search option can be found in the Start menu, next to the Shutdown button.
  2. Select Control Panel in the results. win10-start How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Pick Programs and Features. win10-control-panel How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  4. Uninstall all suspicious programs. win10-remove-program How to get rid of “Support.microsoft.com is requesting your username and password” Scam
 

d) Mac OS X

  1. Open Finder and click Applications (left side of the window)
  2. Find the programs you want gone, right-click on them.
  3. Pick Move to Trash.mac-os-app-remove How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  4. Empty the Trash by right-clicking the icon on your dock, and selecting Empty Trash.

Step 2. Remove “Support.microsoft.com is requesting your username and password” Scam from Internet Explorer

  1. Open Internet Explorer and access Tools (the gear icon). IE-gear How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  2. Manage Add-ons → Toolbars and Extensions. IE-add-ons How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Select on all questionable extensions from the list and press Disable.

a) Change Internet Explorer Homepage

  1. Open Internet Explorer and access Tools (the gear icon).
  2. Choose Internet Options. ie-settings How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Delete the displayed URL and type in your preferred one. IE-settings2 How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  4. Press Apply.

b) Reset Internet Explorer

  1. Open Internet Explorer and access Tools (the gear icon). ie-settings How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  2. Choose Internet Options, and then the Advanced tab. ie-settings-advanced How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Click Reset and check Delete personal settings in the new window. IE-reset How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  4. Click Reset again.

Step 3. Delete “Support.microsoft.com is requesting your username and password” Scam from Microsoft Edge

a) Reset Microsoft Edge (Method 1)

  1. Launch Microsoft Edge.
  2. Press the three dots located on the top right, and press Settings. edge-settings How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Press Choose what to clear, and check all the boxes. Press Clear. edge-clear-data How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  4. Ctrl + Alt + Delete together → Task Manager.
  5. In the Processes tab, find Microsoft Edge process and right-click on it. task-manager How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  6. Choose Go to details. If that is not an option, choose More details.
  7. Right mouse click on all Microsoft Edge processes, and choose End Task.

b) (Method 2)

Before you proceed, make copies of your data.
  1. Find C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Delete all the folders you see. edge-folder How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Press Start, find the search option and type in Windows PowerShell.
  4. When it comes up in the results, right-click on it, choose Run as administrator. edge-powershell How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  5. In the Administrator: Windows PowerShell window that appears, type inGet-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose} under PS C:\WINDOWS\system32>. edge-powershell-script How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  6. Press Enter.

Step 4. Remove “Support.microsoft.com is requesting your username and password” Scam from Google Chrome

  1. Launch Google Chrome and access the menu (top right corner).
  2. More tools → Extensions. chrome-menu-extensions How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Press the trash icon of all unwanted extensions. (You can also disable them if you are unsure about which should be removed). chrome-extensions-delete How to get rid of “Support.microsoft.com is requesting your username and password” Scam

a) Change Google Chrome homepage

  1. Launch Google Chrome and access the menu (top right corner) chrome-menu How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  2. Settings → On startup.
  3. Press on Manage startup pages, and choose Open a specific page or set of pages. chrome-startup-page How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  4. Click Add a new page and enter your preferred homepage.
  5. Click Add.
  6. Go back to Settings, and choose Search engine. chrome-search-engines How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  7. Click Manage search engines.
  8. Click the three dots next to the default search engine, and press Edit.
  9. Delete the malicious search engine, and type in your preferred one.
  10. Click Save.

b) Reset Google Chrome

  1. Launch Google Chrome and access the menu (top right corner). chrome-menu How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  2. Press Settings and scroll down to the bottom.
  3. Press Advanced, and scroll down to the very end where you will see a Reset option. chrome-settings How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  4. Press on Reset, and press Reset again in the window that appears. chrome-reset How to get rid of “Support.microsoft.com is requesting your username and password” Scam

Step 5. Remove “Support.microsoft.com is requesting your username and password” Scam from Mozilla Firefox

  1. Launch Mozilla Firefox and access the Menu (top right corner). mozilla-menu How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  2. Add-ons → Extensions. mozilla-extensions How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Press Remove for all extensions you want gone. (You can also disable them until you decide whether you want to permanently delete them).

a) Change Mozilla Firefox homepage

  1. Launch Mozilla Firefox and access the Menu (top right corner). mozilla-menu How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  2. Press Options.
  3. In the General tab, delete the unwanted link in the home page field, and type in your preferred one. mozilla-options How to get rid of “Support.microsoft.com is requesting your username and password” Scam

b) Reset Mozilla Firefox

  1. Launch Mozilla Firefox and access the Menu (top right corner).
  2. Open the Help menu (question mark at the bottom). mozilla-troubleshooting How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Troubleshooting Information → Refresh Firefox.
  4. In the confirmation that appears, press Refresh Firefox again. mozilla-reset How to get rid of “Support.microsoft.com is requesting your username and password” Scam

Step 6. Remove “Support.microsoft.com is requesting your username and password” Scam from Safari (Mac)

  1. Launch Safari and press Safari at the top of your screen. safari-menu How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  2. Select Preferences, and choose the Extensions tab. safari-extensions How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Delete all strange extensions. (You can also disable them until you decide whether you want to permanently delete them).

a) Change Safari homepage

  1. Safari → Preferences → General. safari-menu How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  2. Delete the unwanted homepage, and put in the one you prefer.

b) Reset Safari

  1. Launch Safari.
  2. Safari → Clear History. safari-history How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Select the time frame from which you want the history to be erased, and select Clear History. safari-clear-history How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  4. Safari → Preferences. safari-menu How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  5. Advanced tab → Check the Show Develop menu box. safari-advanced How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  6. Develop → Empty Caches. safari-develop-menu How to get rid of “Support.microsoft.com is requesting your username and password” Scam
If that did not solve the problem you are having, it is advised that you obtain anti-spyware software and allow it to perform a scan on your computer.

Step 7. Scan your computer with anti-malware software for “Support.microsoft.com is requesting your username and password” Scam removal.

  1. Click the button below to download WiperSoft Antimalware: Download Removal Toolto remove “Support.microsoft.com is requesting your username and password” Scam

    * WiperSoft scanner, available at this website, only works as a tool for virus detection. More data on WiperSoft. To have WiperSoft in its full capacity, to use removal functionality, it is necessary to acquire its full version. In case you want to uninstall WiperSoft, click here.

  2. Run WiperSoft installer to install the software: wipersoft-install How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  3. Click SCAN NOW! to detect all the risks and computer infections: Wipersoft-scan How to get rid of “Support.microsoft.com is requesting your username and password” Scam
  4. Click REMOVE THREATS to remove “Support.microsoft.com is requesting your username and password” Scam and all the virus and malware from your computer: wipersoft-results How to get rid of “Support.microsoft.com is requesting your username and password” Scam

Download Removal Toolto remove “Support.microsoft.com is requesting your username and password” Scam

* WiperSoft scanner, available at this website, only works as a tool for virus detection. More data on WiperSoft. To have WiperSoft in its full capacity, to use removal functionality, it is necessary to acquire its full version. In case you want to uninstall WiperSoft, click here.