Is this a serious malware

[anna.kurtz@protonmail.com].ROGER ransomware ransomware will encrypt your data and request a payment if you wish to get them back. Ransomware is considered to be one the most damaging malicious software you can get because of how seriously it could affect your data. When you open the infected file, the ransomware right away starts encrypting specific files. Ransomware targets specific files, and those are files that are the most valuable to victims. Sadly, you’ll need to get the decryption key to decrypt files, which the criminals behind this malware will offer you for a price. If the ransomware can be cracked, malicious software researchers might be able to develop a free decryptor. If backup is not available and you have no other option, you might as well wait for that free decryptor.

You will notice that a ransom note has been placed either on the desktop or in folders that have encrypted files. The note should explain why you cannot open files and how much you should pay to get a decryption application. While we can’t say what you should do as it is your files we are talking about but paying for a decryption program isn’t something we suggest. Cyber crooks simply taking your money while not helping you recover files isn’t an unlikely scenario. There’s nothing really preventing them from doing just that. Therefore, consider investing that money into backup. In case you have made copies of your files, there’s no need to wait so just delete [anna.kurtz@protonmail.com].ROGER ransomware.

In the following section, we will discuss how the threat got inside your operating system, but in short, it was likely distributed via spam emails and false updates. Spam emails and fake updates are one of the most popular methods, which is why we are sure you got the malware through them.

Ransomware distribution ways

We believe that you fell for a false update or opened a spam email attachment, and that’s how the ransomware got in. Because of how common spam campaigns are, you have to learn what dangerous spam look like. Don’t blindly open every single file attached you get, you first have to make sure it’s secure. Senders of dangerous spam frequently pretend to be from familiar companies so that people lower their guard and open emails without thinking twice about it. For example, they might pretend to be Amazon and say that they have attached a receipt for a recent purchase to the email. Luckily, it’s not difficult to confirm whether it’s actually Amazon or another company. Just find a list of email addresses used by the company and see if your sender’s email address is in the list. You might also want to scan the attachment with some kind of malware scanner.

If you recently installed some type of software update through an unofficial source, that may have also been the way malware got in. The fake program updates can be encountered when visiting pages with suspicious reputation. They could also appear in ad or banner form and seeming rather legitimate. It is unlikely anyone familiar with how updates are suggested will ever fall for this trick, however. Your computer will never be infection-free if you continue to download anything from unreliable sources. The software itself will alert you if an update is necessary, or it may update itself automatically.

What does this malware do

In case you haven’t noticed yet, your files are now locked. File encrypting likely happened without you knowing, right after the infected file was opened. An extension will be added to all files that have been locked. Trying to open those files will not get you anywhere as they’ve been locked with a powerful encryption algorithm. If you look on your desktop or folders containing locked files, you’ll see a ransom note, which should contain details on how to restore your files. Generally, ransom notes follow a specific pattern, they scare victims, request payments and threaten with permanent file deletion. It’s possible that cyber criminals behind this ransomware have the only way to recover files but even if that is true, paying the ransom isn’t recommended. What’s there there to assure that files will be restore after you make a payment. What’s more, the criminals might target you again in their future ransomware attacks, knowing that you’re willing to pay.

You should first try and remember if any of your files have been uploaded somewhere. Some time in the future, malicious software researchers might release a decryptor so keep your locked files stored somewhere. Uninstall [anna.kurtz@protonmail.com].ROGER ransomware as soon as possible, no matter what you choose to do.

Backups should be made regularly, so we hope you will start doing that. You could endanger your files again otherwise. There is a variety of backup options available, some more pricey than others but if your files are precious to you it is worth purchasing one.

[anna.kurtz@protonmail.com].ROGER ransomware elimination

Manual removal isn’t the encouraged option. You have to get malicious software removal program for safe ransomware elimination. If malicious software removal program cannot be run, reboot your device in Safe Mode. After you run anti-malware program in Safe Mode, you shouldn’t come across problems when you attempt to delete [anna.kurtz@protonmail.com].ROGER ransomware. Erasing the malware will not restore files, however.

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Learn how to remove [anna.kurtz@protonmail.com].ROGER ransomware from your computer

Step 1. Delete [anna.kurtz@protonmail.com].ROGER ransomware via Safe Mode with Networking

a) Windows 7/Windows Vista/Windows XP

  1. Start → Shutdown → Restart. win7-restart How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  2. When it is restarting, start pressing F8 until Advanced Boot Options appear.
  3. Go down to Safe Mode with Networking. win7-safe-mode How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  4. Once your computer loads, open your browser and download anti-malware software.
  5. Use it to delete [anna.kurtz@protonmail.com].ROGER ransomware.

b) Windows 8/Windows 10

  1. Click the power button from the Start menu, hold the key Shift and press Restart. win10-restart How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  2. Access Troubleshoot, select Advanced options and press Startup settings. win-10-startup How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  3. Go down to Enable Safe Mode and press Restart. win10-safe-mode How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  4. Once your browser loads, open your browser and download anti-malware software.
  5. Use it to delete [anna.kurtz@protonmail.com].ROGER ransomware.

Step 2. Delete [anna.kurtz@protonmail.com].ROGER ransomware via System Restore

a) Windows 7/Windows Vista/Windows XP

  1. Start → Shutdown → Restart win7-restart How to delete [anna.kurtz@protonmail.com].ROGER ransomware.
  2. When it is restarting, start pressing F8 until Advanced Boot Options appear.
  3. Go down to Safe Mode with Command Prompt. win7-safe-mode How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  4. In Command Prompt, enter cd restore and press Enter.
  5. Then type in rstrui.exe and press Enter. win7-command-prompt How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  6. In the System Restore window that appears, click Next, select restore point, and press Next again.
  7. Press Yes.

b) Windows 8/Windows 10

  1. Click the power button from the Start menu, hold the key Shift and press Restart. win10-restart How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  2. Access Troubleshoot, select Advanced options and press Command Prompt. win-10-startup How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  3. In Command Prompt, enter cd restore and press Enter.
  4. Then type in rstrui.exe and press Enter. win10-command-prompt How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  5. In the System Restore window that appears, click Next, select restore point, and press Next again.
  6. Press Yes.

Step 3. Recover your data

If ransomware has encrypted your files, it may be possible to recover them using one of the below mentioned methods. However, they will not always work, and the best way to ensure you do not lose your files is to have backup.

a) Method 1. Recover files via Data Recovery Pro

  1. Download Data Recovery Pro.
  2. Once it's installed, launch it and start a scan. data-recovery-pro How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  3. If the program is able to recover the files, you should be able to get them back. data-recovery-pro-scan How to delete [anna.kurtz@protonmail.com].ROGER ransomware

b) Method 2. Recover files via Windows Previous Versions

If System Restore was enabled before you lost access to your files, you should be able to recover them via Windows Previous Versions.
  1. Find and right-click on the file you want to recover.
  2. Press Properties and then Previous Versions. win-previous-version How to delete [anna.kurtz@protonmail.com].ROGER ransomware
  3. Select the version and press Restore.

c) Method 3. Recover files via Shadow Explorer

If the ransomware did not delete Shadow Copies of your files, you should be able to recover them via Shadow Explorer.
  1. Download Shadow Explorer from shadowexplorer.com.
  2. After you install it, open it.
  3. Select the disk with the encrypted files, choose a date.
  4. If folders that you want to recover appear, press Export. shadowexplorer How to delete [anna.kurtz@protonmail.com].ROGER ransomware